Calling for backup

This article was posted on Friday, August 14th, 2020 in the category data Backup, Disaster recovery, IT support, and was written by

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For the emergency services, backup is critical.

And it’s no different for the relationship between you and your IT service partners, backup is a MUST.

For example, if your website gets hacked, it’s OK – if you have a backup.

You’ve been caught out by ransomware? No problem, you’ve got a copy of those files, safe and sound.

Deleted an important document? It’s cool, there’s another copy.

But what happens if you don’t backup your vital documents every day? Well, if they get lost, stolen, or corrupted… they’re gone.

Forever.

What a disaster that would be for your business. Lost time and money, and lots and lots of stress.

So, if you don’t already have a backup of all of your data, why not? Perhaps it’s time you made some changes.

If this is something we can help you with, get in touch on 0114 223 8999 or info@backup4business.com

What’s the worst that could happen?

This article was posted on Monday, March 11th, 2019 in the category data protection, Disaster recovery, and was written by

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What’s the worst thing that you can imagine happening to your business’s premises? Burglary? A flood? A fire? A cyber attack?

Whilst statistically, the chances are low that something severe will happen, we cannot ever be certain. Natural disasters happen, accidents happen and unfortunately, crime – both on and offline – most definitely happens. If any of the above did happen to your business, the speed at which you can get back up and running will depend entirely on how well prepared you are in the first place.

The process of getting ‘back to business’ is called disaster recovery and in the IT industries this refers to your telephony, email, servers and all IT equipment such as computers and printers. In preparing for a disaster event, you can set a Recovery Time Objective (RTO) which sets out exactly how long you can afford to be offline, and helps you, with your IT support company, to put measures in place that will enable you to achieve this RTO should a disaster event happen.

Downtime costs money. It affects your productivity, your reputation and could land you in hot water with the Information Commissioner’s Office if you are found to have not taken sufficient steps to protect and retrieve sensitive data. Why take the risk? Getting a disaster recovery plan in place is straightforward and will give you peace of mind that in the event of a disaster, you are well equipped to recover.

Get in touch with us if you’d like to speak about your disaster recovery plan.

Is BYOD safe for your business?

This article was posted on Thursday, January 17th, 2019 in the category Uncategorised, and was written by

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Bring Your Own Device (BYOD) means that your staff can use their own mobiles and tablets for work, accessing emails, social media accounts and cloud-based networks. This offers lots of opportunities for flexible working, such as out of hours, at home or on the train.

The problem is, people using their own devices for work can put your business at a greater risk of cyber crime and accidental data loss. Most people nowadays will have lots of apps on their phones, some of which can access data stored on that device. What if they are accessing your company data?

If you allow your employees to use their own devices to access work emails, cloud services, social media accounts etc – or if you use your own device for the same reasons – it’s worth speaking to an IT security expert to identify any apps that may present risk. Not only this, you should ensure that you have robust backup systems in place so that in the event of any kind of cyber or data breach, your data can be recovered.

Take a look at our services and get in touch to see how we can help you protect you business.

What’s your biggest threat when it comes to cybercrime?

This article was posted on Monday, December 10th, 2018 in the category cyber security, and was written by

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What’s your biggest threat when it comes to cyber crime?

cybercrime sheffield

 

It’s a common misconception that the biggest cybercrime threats facing businesses and individuals are young hoody wearing hackers, sitting in their bedrooms creating dangerous software in the early hours. Or, more sophisticated figures, James Bond-esque characters sitting in a room full of computers, deep inside a secret facility protected by armed guards.

The truth is, they aren’t. Your biggest threat, sadly, is more likely to be a trusted member of staff who isn’t trying to hack into your systems, but just doesn’t understand anything about cyber crime.

Try as they might, most of the time hackers can only break into your computer network if someone lets them. And 75% of the time, this happens completely accidentally. One wrong click on a link or attachment, and a hacker is inside your system.

If you and your staff don’t know how to recognise common scams like phishing emails, it’s only a matter of time before one of you gets caught out.

We help our clients ensure their technology is protected and their important data and systems are backed up and able to recover quickly following a disaster. Staff training and awareness is part of this.

Speak to us today about protecting your business.

Storing your data in the cloud: is it safe?

This article was posted on Monday, November 12th, 2018 in the category Cloud, data Backup, data protection, and was written by

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Storing your data in the cloud: is it safe?

data in the cloud

 

It used to be very difficult to do work anywhere other than your office, you had to think ahead and email yourself documents or save them on a USB stick.

Now of course, we have the cloud and all the flexibility and opportunities that it offers. But, does it bring a whole new set of things to worry about? With your important and confidential business data floating around cyber space, should you be worrying about cyber criminals accessing it?

With different hacking scandals all over the news, it’s understandable to be a bit anxious about moving your data to the cloud. You might have already taken the plunge and now the headlines are making you wonder if it’s still the right thing.

Whether your data is still on your own server, or in the cloud, you don’t have to worry. Cloud computing is safe and secure when it’s managed properly. You can also set up a system that gives you the flexibility of the cloud, with the comfort of your own server.

Backup4Business is one of the UK’s most respected data backup providers. We were one of the first three companies to offer online backup in the UK and we’ve continued to innovate. We truly understand cloud computing and the risks and opportunities it offers.

Disasters can happen. Whether it’s an online attack or a physical event that affects your server – such as a flood – if you have the right backup systems in place, it is possible to recover quickly.

We provide data backup that is designed to help clients recover quickly and securely in the case of a disaster event. Speak to us today about your business back up needs: 0114 223 8999.

There’s a new IT security risk facing Sheffield’s business.

This article was posted on Monday, September 17th, 2018 in the category cyber security, and was written by

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There’s a new IT security risk facing Sheffield’s business.

 

As more and more of us are signing up for new apps and storing data in the cloud.

Our data security expert, Phill McManus, has been reviewing recent research, which shows up to 55% of files stored in the cloud can contain malware.

This is malicious software, which only needs to be downloaded to one computer – and can then spread easily through a whole network.

cloud malware

The cloud

In this age there’s an online application to do almost anything you want. This is what the cloud is all about. But, are we paying enough attention to the security risks?

It only takes one infected file on one computer to put your whole business at risk. Because the cloud allows you to access all data from any device, this creates a whole new security challenge.

What’s more, Malicious software can spread very quickly and delete your data. Or worse, lock you out of your systems until you pay the hackers to get back in. This is a massive disruption to any business.

Recently, cloud security firm Bitglass scanned millions of cloud files. It discovered that one in three firms had malware in a cloud application they were using. Whilst most people seem to assume that the big cloud companies detect and delete malware, this isn’t always the case. The role of IT companies in preventing malware is getting harder, because many businesses now use multiple applications across numerous devices.

Protection

There are still plenty of things that can be done to protect your business and a security audit of your IT systems is usually a good place to start, to identify all potential risks.

Our Audit – Fix – Protect approach enables us to identify vulnerable areas of your business and implement systems that will shield you against cyber threats today, and as they continue to develop and become more sophisticated in the future.

To arrange an audit and protect your business against IT security risks, get in touch with us.

Ubers massive data breach.

This article was posted on Thursday, November 23rd, 2017 in the category cyber security, data Backup, data protection, and was written by

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Ubers massive Data breach and what it means for your business.

Does anyone rob banks any more?

It just seems such an old fashioned way for criminals to make money. When you consider that last year Uber gave some hackers $100,000 not to use the data they’d just stolen from the giant taxi company.

Uber’s recent admission that it had personal details of 57 million customers and drivers stolen is major news. Yet there will be other hacks reported in the months ahead.

Earlier in the year the NHS was held hostage by hackers, causing more than 6,900 appointments – including some operations – to be cancelled.

Data theft has become big business. Either stealing it. Or locking it and charging a fee for its release.

It would be easy to sit back and think your business is too small to be targeted. But sorry, you can no longer be that complacent.

As a busy IT support business, we’re right at the coalface of helping local businesses to protect themselves from attacks. And there’s a horrifying amount of activity from people trying to get into computers they really shouldn’t.

This is a big deal. It’s not just about data. It’s about trust.

Because when data is stolen from a company you deal with, it breaches your trust in that business. Trust is won slowly, and lost quickly.

And from May next year, it’ll also be about the law. The General Data Protection Regulation – GDPR – comes into effect.

The main aim is to give individuals a greater level of control over their personal data. Which means that all companies who hold any customer information will be subject to strict rules.

And penalties for this kind of data breach will become more severe…

While we don’t yet know exactly what happened with the Uber hack, typically hackers get into a system through one of a number of ways:

I would hate to see your business suffer the reputational and profit damage that Uber is about to suffer.

So, a question: Can we perform an extensive security, risk management and GDPR readiness audit on your system please, just to be absolutely sure there are no easy opportunities waiting for a hacker?

Of course there will be a charge for this audit. But we’d rather know exactly what potential problems are lurking, so we can fix them.

Wouldn’t you?

Call our team now on 0114 223 8999

IT support blog

This article was posted on Wednesday, February 1st, 2017 in the category IT support, and was written by

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How good is your IT support really?

The most common misconception about IT support is that for you to be getting efficient and good IT support, you should see your IT expert on a regular basis. However we believe that the opposite is true.

Here at Backup4business, we pride ourselves on delivering the best service possible, as a result of our proactive and constant remote work, our client’s don’t often see us unless it is absolutely necessary or you request to see us.

I know this may sound odd and as though we just don’t want to see you and, in a way, it’s true, but not for the reasons you may think. As IT professionals we see constant or scheduled onsite support as a weakness in IT support service and we avoid this at all costs.

Have you been delayed from working by simple errors causing disruptions? This could be your computer crashing, unable to access printers, files, or emails etc. Of course you have, we all know that technology isn’t infallible, however the approach that you and your IT support take to those problems is key to your efficiency as a business.

All IT based disruptions waste time, and as a business you are paying your staff to sit and wait for their devices to work, so the old adage of ‘Time is Money’ has never been more true.

So what are the approaches to IT that we don’t think work for the client? Well, the two main protagonists are ‘Support on Demand’ and scheduled IT support engineering time.

In both these instances staff save problems up or try to fix them themselves, and as result of both these approaches more time is wasted and potentially the problem is worsened.

The reason for saving the problems up until your next scheduled support visit, is the same as not admitting the problem exists or trying to solve it yourselves, the key driver is trying to save the cost of the onsite engineering time.

At Backup4Business, we believe that If you had good IT support, these small errors would be dealt with quickly and efficiently, often before you even know they exist, thereby increasing the productivity and efficiency of your staff and in turn your business.

Why waste time with bad IT when, in the long haul, it’s only going to hinder your businesses success instead of assisting in it.

Backup4business offer different levels of IT Support and we work with you to meet your needs, to find out more contact us at hello@backup4business.com or ring us at 0114 223 8999.

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