After suffering a data loss from our Exchange server, our centre manager had lost several e-mail folders containing important information that he needed.
When it came to restoring the e-mails, our own backup tapes had failed that night and our IT support took ages to help but it took one call to Backup4business who provided invaluable help and instructions on how to recover the files from the backup we held with them.
When I ran into a problem, a call to Technical Support at Backup4business was all it took, they took a look at our server and within a couple of hours quickly and efficiently restored the user’s e-mails to a PST folder.
Having a second backup that is off site is a good idea because you never know when the first one will fail and having a company that provides that solution like Backup4business is good in my books.
Parkway Business Centre Ltd
I have been using the services of backup4business for around 12 months and have been absolutely delighted with the programme, the process and the support.
During the 12 months I have replaced both my desk top and notebook computers and rather than having to back everything up on disc as I used to I can now do a download from the backup4 business site and within a very short time I am up and running.
I used to work for a large company where everything was backed up securely and I got to trust this system, backup4 business gives me the same sense of security. The only difference is that the backup4business support staff are much more helpful, accessible and better communicators than the IT department used to be in my old company!
One phone call gets me speaking to a real live person who knows what he is doing, calls back when he says he will and gets everything sorted. The support team have been exceptional in thier support as I am not at all IT savvy.
Backup4business is worth every penny for peace of mind.
Thank you for providing this excellent service
Y Training solutions
We have been backing up with Backup 4 Business since 2007 and called Backup 4 Business for help earlier this year having deleted by mistake, a file that was critical to the running of our business and we needed help to recover it.
We would have been lost without the file and it would have caused us a great deal of work to re input the information, one call and as little as 20 minutes later we had fully recovered the file and were back to normal.
A Prestigious Yorkshire Golf Club